Holiday Shipping Cut Off Dates
As the holidays draw near, some of our shipping partners may face delays due to high volume of orders, and tracking information may also be impacted. During this time, we highly appreciate your patience and understanding.
We work hard to deliver our products to you as quickly as possible. Unfortunately, owing to the unknowns associated with shipping, 14er Tactical is unable to guarantee delivery times (i.e. weather, labor disruptions, peak service times).
Tracking information will be sent you when the shipment leaves our warehouse. You will be able to see estimated arrival times via updates sent by the carrier.
If you would like your order before the Holiday's, we encourage you to place your orders before the following dates to help ensure you get your order on time.
United States - December 14th 2022
Canada - December 6th 2022
Please note that these dates are guidelines put in place by different carriers, and delays may still occur.
Changes to Shipping Information
We get it - mistakes happen! When placing an order make sure to double check all of the shipping details. If an error happens, we will happily adjust your order up to one hour after the order is placed. Any request for changes after the 1 -hour mark will be subject to shipping and restocking charges.
Have an issue with your delivery? Need to open a claim regarding items delivered? All shipping delivery issues need to be reported to us within 30 days of the date of delivery noted by the courier for assistance.
USA SHIPPING POLICY
We offer free standard shipping in the continental USA for orders over $50 USD! If you require your gear more quickly, we also offer Priority and Expedited shipping options.
Standard Shipping (shipped within 5-7 business days)
Expedited Shipping (shipped within 2-3 business days)
Priority Shipping (shipped within 1-2 business days)
CANADA SHIPPING POLICY
If you're shipping outside of the United States, your order may be subject to customs, import duties and local sales tax paid upon arrival. We are able to offer you the option for shipping with Duties and Taxes paid. During check out you will see these fees as part of the shipping fee.
We are doing everything on our end to ensure that we are getting your orders ready to go as quickly as we can. We apologize for any delays once it leaves our hands. We thank you for your patience and support during this time.
If you are not completely satisfied with any of our products, they can be returned for an exchange or refund within 30 days since your purchase. There will be a 15% restocking fee for returned products.